How do I contact GrabOne?

Had an issue with a GrabOne purchase? Our NZ-based support team is here to sort it out promptly and fairly, and always in line with your rights under the Consumer Guarantees and Fair Trading Acts.

• Use our Chat function on the GrabOne website.

• Email us at support@grabone.co.nz

Include as much detail as you can about your situation and we'll get on to it.

We're available Monday to Friday, 8:00am to 4.30pm, and aim to respond within two business days. Please note we don't have a phone support line, email is the best way to reach us.