How do I book with or redeem my GrabOne Coupon?
Once you receive your coupon(s), please follow the ‘redemption instructions’ provided on your coupon to redeem it.
Generally, you can use most GrabOne Coupons immediately. However, it is important to note that all deals have a specified ‘valid from’ date, which you should always check in the conditions section of the deal, before attempting to redeem your coupon.
Booking Requirements
If your coupon requires you to book in advance, we recommend that you contact the GrabOne Partner as soon as possible. This proactive approach will help you secure the date you desire and avoid any potential disappointment.
Booking Methods
Bookings can typically be made through various methods, including:
Phone
Email
Online booking
Redemption instructions can be different for different deals, please follow the specific instructions provided on your coupon. If you run into any issues, contact our Support team through either our website chat function (within business hours) or email us, support@grabone.co.nz
