Expired GrabOne Coupons - what can I do?

Edited

Coupons come with an expiry date, which is clearly indicated on both the coupon itself and the deal you purchased, before purchase. It is important to note that we do not issue refunds for coupons that have expired.

GrabOne Partner Responsibilities

According to the GrabOne Terms and Conditions, the GrabOne Partner is the seller of the goods and/or services promoted on our website. They are solely responsible for providing any goods and/or services you purchase. If your coupon has expired, you may wish to reach out to the GrabOne Partner directly to inquire if they are willing to honour your coupon.

Steps to Take if Your Coupon is Expired

  1. Contact the GrabOne Partner directly to discuss the possibility of honouring your expired coupon.

  2. If the GrabOne Partner agrees to honour your coupon, please ask them to get in touch with the GrabOne GrabOne Partner Support team regarding the redemption process.

By following these steps, you may be able to successfully use your expired coupon. If you have any further questions, contact our Support team through either our website chat function (within business hours) or email us, support@grabone.co.nz.

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